Tag Archives: employee

Malta iGaming Excellence Awards

I have been meaning to come back and blog, but April has been a hectic month with lots of travel plans and other adventures. I have visited Romania with my bestie Mirka and Denmark with partner. Photos can be seen on my Instagram. Please give me a follow here.

However, the main reason I am writing today, is because the company I work for is being recognised for all the hard work that it has been doing in the last number of years. Very well deserved if you ask me (but I may be a little bit biased!).

During the Malta iGaming Excellence Awards last Friday the 5th of May, Quasar Limited took home 4 awards:
– Malta’s Best iGaming Company of the Year
– Malta’s Best Employer Brand
– Malta’s iGaming Ambassador of the Year
– Malta’s Best Affiliate Manager of the Year

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This, not only makes me proud of the decision I made last year to leave my previous employer, but also makes me happy in being part of such an outstanding company. It is kind of funny, that not many people who work in the iGaming industry are familiar with Quasar because clearly, it is currently the ideal place to work.

Please watch out for careers with Quasar in this space, alternatively PM me if you’d like me to refer you. 😉

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What Does The Science Say About Staying Happy At Work?

A lack of happiness in the workplace is a big issue. So it won’t come as any surprise that scientists are trying to figure out what makes workers see the brighter side of life. Unhappy employees lead to high rates of absenteeism and high turnover and it all damages business’s bottom lines.

So how does one create a happy workplace? It all comes down to positive psychology and positive emotions. It’s the reverse to how we usually think about our mental wellbeing. We see mental health as all the things that can go wrong with our minds. But positive psychology is different, It asks what we can do to actively make ourselves happy.

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The findings from this field are relevant and can be applied to the workplace. Let’s take a look at some of the field’s most pertinent conclusions.

Positive Emotions Are Contagious

In one study researchers wanted to find out if positive emotions were contagious. They set up a group situation and planted an actor in its midst. The actor was trained by the researchers to exude positivity in the group setting. The researchers found that the person acting positively transmitted their positivity to others. The group experienced less conflict, more cooperation and better performance in doing tasks.

It showed that being around positive people really does have an impact on workplace productivity and wellbeing. Being around happy people rubs off on the rest of us misery guts.

Small Actions Have A Big Impact On Personal Happiness

You might think that in order to achieve happiness, something incredible has to happen – like winning the lottery. But the evidence suggests that people react far more positively to the smaller things. This is great news for employers, as it means that they don’t have to spend vast sums of money trying to make their workers happier.

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Take bereavement for example. As the bereavement leave guide by Peninsula Group explains, employers don’t have a duty to provide workers with time off right now. But employers who allow compassionate leave can help to improve the wellbeing of their employees enormously. Small gestures like this are surprisingly effective. So too as things like making lists of all the good things a worker did or writing a letter saying how much a worker helped you.

The Unexpected Makes Us Happy

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When good things happen to us that we didn’t predict, it makes us a lot happier. The researchers found that people’s happiness centres lit up more on MRI scans when positive stimuli were unexpected.

At work, managers often create very predictable happiness programmes for their employees. They organise summer and Christmas parties. They give out bonuses. And they organise team events. But when it comes to happiness, this might not be the best strategy. It might be better, in fact, to make your happiness activities more random and to surprise your employees.

Random acts of kindness around the workplace seems to be the way to go. You could surprise a high-performing employee with a reward. Or you could give workers a surprise trip out of the office to a local theme park. The possibilities are endless.

Why use TripAdvisor?

Some of us do not see the purpose in Trip Advisor and think that saying your thoughts about the service you have received in a restaurant is like you are attacking them personally, or attacking the employees. The way I usually end up rating a restaurant is with regards to various aspects:

  • The food
  • The atmosphere
  • The service
  • The value of money considering all the above

Most often than not, before making a complaint on Trip Advisor,  I try to talk to one of the employees; let them know I am disappointed or that something was not as expected. If they choose to not do anything about it, then it is no longer my problem. I have tried, and I got nothing out of it. And I feel like it is about time to share this with the Trip Advisor society, to warn them on things they can expect. When something goes wrong, I would still when possible mention the good sides of the place I have visited. And just because I see something as wrong, it does not mean that everyone should agree with me. It is only my point of view.

At this point I have given almost 200 contributions to this site, and I have received over 40 helpful votes; I think I am doing something right. I’d say, that even if in Malta it is not yet as popular as it is in any other country, the tourists are looking at it to decide on the best locations and services

So before you complain about a negative rating, learn from it and fix things… Reply with concern to negative rating.. That way a customer feels like his review was read and dealt with.. Especially if the negative comment is ‘voted up’.

Then, move on.

http://www.tripadvisor.com/members-reviews/SteffiGrimm