Tag Archives: manager

Malta iGaming Excellence Awards

I have been meaning to come back and blog, but April has been a hectic month with lots of travel plans and other adventures. I have visited Romania with my bestie Mirka and Denmark with partner. Photos can be seen on my Instagram. Please give me a follow here.

However, the main reason I am writing today, is because the company I work for is being recognised for all the hard work that it has been doing in the last number of years. Very well deserved if you ask me (but I may be a little bit biased!).

During the Malta iGaming Excellence Awards last Friday the 5th of May, Quasar Limited took home 4 awards:
– Malta’s Best iGaming Company of the Year
– Malta’s Best Employer Brand
– Malta’s iGaming Ambassador of the Year
– Malta’s Best Affiliate Manager of the Year

Malta iGaming Excellence Awards.jpg
This, not only makes me proud of the decision I made last year to leave my previous employer, but also makes me happy in being part of such an outstanding company. It is kind of funny, that not many people who work in the iGaming industry are familiar with Quasar because clearly, it is currently the ideal place to work.

Please watch out for careers with Quasar in this space, alternatively PM me if you’d like me to refer you. πŸ˜‰

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Why use TripAdvisor?

Some of us do not see the purpose in Trip Advisor and think that saying your thoughts about the service you have received in a restaurant is like you are attacking them personally, or attacking the employees. The way I usually end up rating a restaurant is with regards to various aspects:

  • The food
  • The atmosphere
  • The service
  • The value of money considering all the above

Most often than not, before making a complaint on Trip Advisor, Β I try to talk to one of the employees; let them know I am disappointed or that something was not as expected. If they choose to not do anything about it, then it is no longer my problem. I have tried, and I got nothing out of it. And I feel like it is about time to share this with the Trip Advisor society, to warn them on things they can expect. When something goes wrong, I would still when possible mention the good sides of the place I have visited. And just because I see something as wrong, it does not mean that everyone should agree with me. It is onlyΒ my point of view.

At this point I have given almost 200 contributions to this site, and I have received over 40 helpful votes; I think I am doing something right. I’d say, that even if in Malta it is not yet as popular as it is in any other country, the tourists are looking at it to decide on the best locations and services

So before you complain about a negative rating, learn from it and fix things… Reply with concern to negative rating.. That way a customer feels like his review was read and dealt with.. Especially if the negative comment is ‘voted up’.

Then, move on.

http://www.tripadvisor.com/members-reviews/SteffiGrimm

Steffi Advice #4 – 50 Shades of Office Inappropriateness

Dear Steffi,50

I work with another 8 women and we all have read the Fifty Shades of Grey and expressed interest in the book and the movie. Few days before the movie was released in the local cinema, we received an email from our manager inviting us for lunch, drinks and then to watch the movie together. I felt it was weird and that the movie is not work-friendly. Because our manager gets defensive we all decided not to bring this out to him and simply go to the event altogether. How can I explain to him that he crossed a line without creating a chaos in the office?

Shady

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Dear Shady,

Although it is lovely and appreciated to have colleagues which you are friends with, I would think this is awkward especially since the only male figure who attended was your manager. I would not feel comfortable watching this movie with my boss, imagining what he is thinking while watching it, and seeing your reactions to the movie; even if you were taking the piss at the movie, like I did with my group of friends! I guess, if I were in that situation I would have tried to agree with the rest of the colleagues, so together we could decline the offer since it was not an appropriate outing for work. It would have been one step forward towards showing your boundaries and hopefully one step closer for your boss to learn his limits.

Much Love XXX